This page has been translated from Italian
June
01

I write in Italian, I answer in English.

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Each time a user writes an email to receive support, this will automatically enter into our trouble ticket management system. You automatically receive an email with the number of tickets required and the following message:

Thank you for contacting us. A new ticket has been created and one of our representatives will respond as soon as possible.

Thanks for contacting us. A new ticket has-been created. You will be answered by a human as soon as possible.

Micso Support Ticket System

Today we answer a customer (quoto exactly what he wrote, including caps-lock, syntax and punctuation):

MI YOU VERY DISAPPOINTED. VI I WRITE IN ITALIAN, you live in LONDON AND SEND ME THE EMAIL IN ENGLISH, BUT I HAVE NO WORDS TO STAY IN ITALY thought

PS do not answer at least we have better health gain.

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