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How should I work?

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Working for a company that sells Internet services to end-users are overwhelmed by requests for support for a variety of issues.
Happens but 'that sometimes, in the cauldron Capitini support requests that are little gems of unintentional humor.
Sometimes, when I remember you posters here some of these goodies.
Here is the first by a guy who obviously is a bit 'confused about the meaning of life and would like us to risolvessimo some small problems like: "Who are we? Where we come from? Where are we going? "

Subject: Request

I would like to understand more about what I do and how I work

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